Previous incidents

April 2024
No incidents reported
March 2024
No incidents reported
February 2024
Feb 19, 2024
1 incident

Issue with Canvas Report Integration - 02/19/2024

Degraded

Resolved Feb 20 at 11:53am EST

Dear Florida Tech Hub Users,

We are pleased to announce that the issue regarding the missing grade information in the Canvas reports has been resolved. Thanks to the collaborative efforts with our Canvas management team, we've implemented measures that address the root cause of the problem and ensure the accuracy and completeness of the data imported into the Florida Tech Hub.

Key Updates:
Extended Timeout: The timeout for generating Canvas reports has been extended to accommodate long...

1 previous update

Feb 13, 2024
2 incidents

Important Update on Canvas Report Integration

Degraded

Resolved Feb 14 at 12:04pm EST

Dear Florida Tech Campus Community,

We are pleased to announce that the issue affecting the Canvas report integration into the Florida Tech Hub, identified on 02/13/2024, has been fully resolved as of 02/14/2024. The problem was due to a temporary service downtime on Canvas's end, which prevented the accurate reflection of current grade information within our system.

All data have been updated and accurately integrated into the Florida Tech Hub. We assure you the system is fully operati...

1 previous update

Login Issue Alert

Downtime

Resolved Feb 13 at 03:20pm EST

Dear Users,

We are pleased to inform you that the recent issues with our system's communication with the University's Central Authentication Service (CAS) have been successfully resolved. You should now be able to log in and access all services without any difficulty.

We want to thank you for your patience and understanding while we worked to fix this problem. Your cooperation during this time was greatly appreciated.

Should you encounter any further issues or have any questions, ple...

1 previous update