Dear Florida Tech Hub Users,

We want to inform you that, on 28th October 2023, at 03:27 AM EDT, a campus-wide server outage occurred, affecting multiple services provided by Florida Tech Hub. We understand the inconvenience this may have caused, and we want to assure you that our team has been working diligently to resolve this issue.

The outage impacted various services, and we are pleased to inform you that as of 1:25 PM EDT, all systems have been successfully restored and are now fully operational.

The root cause of the server outage has been identified and addressed. We take this matter seriously and are committed to ensuring the stability and reliability of our services.

If you encounter any lingering issues or concerns, please do not hesitate to contact our support team at hub@fit.edu. Our support staff is ready to assist you with any questions or problems related to this incident.

We sincerely apologize for any disruption this may have caused, and thank you for your patience and understanding while we worked to restore our services. We greatly value your continued trust in Florida Tech Hub.

Thank you for your understanding, and we look forward to serving you with the reliability and quality you expect from us.

Sincerely,

Ce "Samuel" Su
System Admin and Developer
Florida Tech Hub